Lucky Gem Merge Privacy Policy

Privacy Policy

Lucky Gem Merge

Effective September 10th, 2026

Merging gems should never mean merging away your clarity. This policy explains what personal data Lucky Gem Merge gathers, why it is processed, who receives it, and which choices you retain under the GDPR, CCPA/CPRA, and VCDPA.

What Do These Terms Mean?

The following vocabulary is used consistently throughout this policy:

Application
Lucky Gem Merge, the mobile gem-merge puzzle covered by this document.
Personal Data
Any information that identifies you or could reasonably be linked to you.
Usage Data
Information generated automatically while you play — merges completed, boards cleared, session length, timestamps.
Device
The phone, tablet, or other hardware running the Application.
Service Provider
A third party that processes data on our behalf to help operate the service.
Account
The profile or session used to access progress, collections, and optional payout features.

What Data Do We Gather?

Collected automatically

  • Device Info — model, OS, WebView, screen size
  • Network details — IP address, connection type
  • Identifiers — GAID, ANDROID_ID, IDFA, or equivalents
  • Usage Data — merges, boards cleared, session length
  • Diagnostics — crash logs and performance metrics

Collected with permission

  • Advertising identifiers for personalization
  • In-app engagement and event signals
  • PayPal account email and name (payouts only)
  • Details you volunteer in support messages

Why Do We Need Your Data?

Each purpose rests on a lawful basis — contract performance, legitimate interests, consent, or legal obligation.

When Is Data Shared?

RecipientReason
Service ProvidersHosting, analytics, ad delivery, payment processing, customer support
Business TransfersMerger, acquisition, reorganization, financing, or sale of assets
AffiliatesEntities under common control, remaining bound by this policy
Business PartnersParties with whom joint promotions or events are operated
Legal ObligationsWhere law, regulation, subpoena, court order, or government request requires it
Your ConsentAny additional purpose you have specifically approved

PayPal data protection. We do not sell or rent user PayPal account email addresses. That information is disclosed only with your explicit consent or where applicable law requires it, and is used solely to complete reward payouts.

Who Are Our Ad Partners?

Advertising is delivered through AppLovin and its mediated partner network. Only limited categories of data reach advertising partners.

May be shared

  • Resettable advertising identifiers
  • Device model, OS, screen size
  • Session frequency and duration
  • Ad impressions and clicks
  • Non-precise demographics

Never shared

  • Email addresses or phone numbers
  • Account credentials
  • Gem inventory or reward balances
  • Support message content
  • Precise geolocation data

Advertising partner privacy policies

Which Servers Handle Analytics?

Gameplay delivery, progress synchronization, configuration, and analytics traffic are routed through https://arolz.luckygeg.com. Analytics payloads are anonymized before storage and are not structured to carry directly identifying information.

  • Transport Layer Security (TLS) 1.2 or higher on every transmission
  • Role-based access controls restricting data to authorized personnel
  • Data minimization applied across all processing activities
  • Recurring security reviews and vulnerability assessments
  • Data Processing Agreements executed with third-party handlers

What Permissions Does the App Use?

Every permission is disclosed before installation, limited to the stated purpose, and aligned with Google Play Developer Program Policies.

PermissionPurposeData collected
INTERNETNetwork access for ads, updates, and gameplayNetwork status, transfer statistics
ACCESS_NETWORK_STATEAdapt behavior to connection typeNetwork type and status
ACCESS_WIFI_STATEKeep Wi-Fi sessions stableWi-Fi status, signal strength
AD_IDAdvertising identifier for personalizationResettable device ad ID
VIBRATEHaptic feedback when gems mergeNone
ACCESS_ADSERVICES_TOPICSAd interest topic signalsAdvertising topic data
ACCESS_ADSERVICES_ATTRIBUTIONCampaign attribution measurementAttribution data
ACCESS_ADSERVICES_AD_IDComply with modern ad API requirementsAd service identifiers
BIND_GET_INSTALL_REFERRER_SERVICEIdentify install sourceInstall source, campaign parameters
BIND_APPHUB_SERVICEOptimize ad delivery via AppHubAd parameters, impression data
FOREGROUND_SERVICEMaintain critical functions when backgroundedNone
DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSIONSecure internal broadcast communicationNone

What Can You Do About Your Data?

Depending on where you live, local law gives you tools to access, correct, delete, or restrict how we use your Personal Data.

GDPR · EEA / UK

  • Access
  • Rectification
  • Erasure
  • Restrict processing
  • Object

CCPA / CPRA · CA

  • Know
  • Delete
  • Opt-Out of sale
  • Non-Discrimination

VCDPA · VA

  • Access
  • Correct
  • Delete
  • Portability
  • Opt-Out

To exercise any of these, email delawareveronicapi2577@gmail.com and name the right you want to use. Identity verification may be required.

How Do You Opt Out?

PlatformSteps
AndroidSettings → Google → Ads → enable “Opt out of Ads Personalization”
iOSSettings → Privacy → Advertising → enable “Limit Ad Tracking”
Sale / sharingEmail delawareveronicapi2577@gmail.com with subject Do Not Sell My Personal Data

Opting out stops interest-based targeting; non-personalized ads may still appear.

How Long Is Data Kept?

After 90 consecutive days of inactivity, your Personal Data is permanently deleted from our production systems. Anything retained beyond that period exists only as anonymized or aggregated Usage Data that can no longer identify you. Longer retention applies solely where a legal, tax, accounting, or dispute-resolution obligation requires it.

How Is Data Protected?

We maintain commercially reasonable physical, administrative, and technical safeguards: encryption of sensitive data in transit, TLS 1.2 or higher, need-to-know access controls, periodic audits, and contractual security obligations for partners. No transmission or storage method is completely secure, so absolute security cannot be guaranteed.

Where Does Data Travel?

Personal Data may be transferred to and processed on servers outside your country of residence. Such transfers are protected by TLS 1.2 or higher and, where required, by appropriate contractual safeguards including Standard Contractual Clauses. Continued use of the Application constitutes agreement to these transfers.

Is the App for Children?

Lucky Gem Merge is not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Data from children under 13. A parent or guardian who believes a child has provided Personal Data should contact delawareveronicapi2577@gmail.com; the data will be deleted promptly once verified.

When Else Might We Disclose?

What About External Links?

The Application may link to websites or services we do not operate. We are not responsible for their content, privacy practices, or security. Please review the privacy policy of any external destination you open.

California Shine the Light

California Civil Code Section 1798.83 permits California residents to request, once per calendar year, details of personal information shared with third parties for those parties' direct marketing purposes. We do not share personal information for third-party direct marketing. Residents wishing to confirm this may write to delawareveronicapi2577@gmail.com with the subject line Shine the Light Request.

Do Not Track Signals

No consistent industry standard governs responses to browser Do Not Track (DNT) signals. Lucky Gem Merge operates primarily as a native mobile experience, and where WebViews appear we do not currently alter practices based solely on DNT headers. Please use the device-level and email opt-out routes described above instead.

Will This Policy Change?

This policy may be revised as features or laws change. Amendments take effect once the updated text appears on this page and the effective date is refreshed. Material changes may be announced in-app or by other reasonable means. Periodic review of this page is recommended.